Buymed is Vietnam’s and Southeast Asia’s top healthtech company. We improve healthcare quality and access for practitioners, patients, and all other stakeholders (pharmaceutical producers, distributors, logistics providers, and pharmacists) in between by using transformational technology.
Job Description
- Collaborate with the IT Manager to identify and prioritize technical issues and provide timely solutions.
- Setting up and configuring MacBook and Windows laptops, as well as apps and software.
- Creating and managing user accounts in Microsoft 365, and other similar platforms.
- Providing prompt technical support and troubleshooting to users across all branches.
- Managing network infrastructure, including monitoring network performance, identifying, and resolving network issues, ensuring network security, and managing devices such as routers, Servers, WiFi systems, printers, PC, and other related devices.
- Other tasks assigned by IT Manager.
Requirements
- College / University in IT, Computer Science
- Having 2-3 years of experience at the same position
- Proven experience as a help desk technician or other customer support role
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Good communication skills
- Customer-oriented and cool-tempered.
What we offer
- Performance & salary review twice per year
- Yearly performance bonus up to 2 months
- 15 days of annual leave
- Full package benefits for employees in accordance with Labor Law
- PVI Insurance
- Opportunities to be trained by professional co-workers
